Privacy Policy

1. Information We Collect

When you use Klevr WISP Engine, we collect the following information:

• Account Information: Name, email address, company name, and payment information (processed securely through Stripe).
• Usage Data: Information about how you interact with our service, including questionnaire responses and generated documents.
• Technical Data: IP address, browser type, device information, and cookies for site functionality.

2. How We Use Your Information

We use your information to:

• Provide and maintain the WISP Engine service
• Generate customized Written Information Security Plans
• Process payments and manage subscriptions
• Send service updates, reminders, and support communications
• Improve our platform and develop new features
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Limited access controls for our team

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Stripe (for payment processing), hosting providers, and email service providers.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Export your data in a portable format
• Opt-out of marketing communications
• Request restriction of processing
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at wisp@thatsklevr.com.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, and enforcement of our agreements.

7. Cookies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

8. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Shark Family Investments DBA Klevr Consulting
Opelousas, Louisiana
Email: wisp@thatsklevr.com
Website: wisp.thatsklevr.com